CANCELLATION POLICY

I totally understand that life happens and plans can change! I just ask that you give me as much notice as possible so I have the opportunity to offer your appointment to another client. CANCELLATIONS & RESCHEDULING Appointments must be cancelled or rescheduled at least 24 hours before your appointment time to avoid a fee. Less than 24 hours notice: A fee of 50% of your scheduled service will be charged to the card on file. No-shows: A fee of 100% of your scheduled service will be charged to the card on file. Same-day rescheduling: Rescheduling an appointment with less than 24 hours notice is subject to the 50% cancellation fee. LATE ARRIVALS I have a 15-minute grace period for late arrivals. Arriving more than 15 minutes late may result in your appointment being shortened or cancelled so that I can stay on schedule for the clients after you. If your appointment cannot be completed due to a late arrival, the applicable cancellation fee may still apply. EMERGENCIES I understand that emergencies and unexpected situations happen. Cancellation fees may be waived at my discretion depending on the circumstances. Thank you for respecting my time and allowing me to give each client the time and attention they deserve. I appreciate you so much!